Returns, Refunds & Exchanges

Find helpful information about returns, refunds, and exchanges.

What is the PawsPik return policy and which items are eligible for return?

How do I request a return, and do I need approval before sending the item back?

Who pays for return shipping, and does PawsPik provide prepaid return labels?

How are refunds processed, and how long will it take to receive my refund?

Can I exchange an item, return a damaged product, or return the Microchip Feeder because it does not read my pet’s microchip?

Contact Support

Still need help? Contact us and our support team will get back to you soon.

support@pawspik.com

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