Why is my feeder not dispensing the correct amount of food?

If your feeder is brand new, the amount of food that is dispensed into the slots is less due to the fact that it has not had the chance to fully rotate through the entire dispenser, meaning only a small portion of the dispenser has been filled with food. 

Attempt to manually dispense the feeder a few times so that all compartments are able to be filled with food. Once all compartments have been filled, the feeder should dispense food normally.

If your feeder is not new, try unplugging the feeder, and plugging it back in, and then resetting the feeder as shown in the image below then reattempt to pair your pet to the feeder while ensuring any other microchips are at least 3 ft away.