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Error 31 

Error 31 indicates that the feeder needs a calibration. 

To run a calibration: 

  • Make sure there is no kibble anywhere in the feeder

  • Unplug the feeder

  • Replug the feeder while holding down the check button

  • 'Run' should be displayed on the screen

  • Use the plus or minus buttons to scroll through the options until you see 'CAL'

  • Press the check button and Err 31 should begin flashing on the screen

  • Press the check button again and calibration will start.  This involves the feeder running the belt and then door several times.

  • The LCD will display several numbers (these are not relevant to us for this)

  • When complete the feeder should show the normal operating screen and be ready to go, just reload the food.

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