Error 2

Error 2 indicates that the power has gone out.

This alert code indicates that electrical power was lost and your pet has missed at least one meal. If no meal is missed, the alert will not sound. If the power returns within an hour of a missed meal, that meal will be fed and no alert will sound. Your settings will not be lost during a power outage, so there is no need to reprogram your PortionPro Rx.

1. Check the PortionPro Rx food bowl. If needed, hold ➕ and ☑️ at the same time for 2 seconds to manually dispense a meal to feed your pet.

2. Press ☑️ to resume normal operation of the PortionPro Rx.