Error 1
Error 1 indicates the food bin is empty
We recommend cleaning the food belt and running a calibration, follow the video tutorial below on how to clean the food belt. After cleaning the food belt, please run the calibration.
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Make sure there is no kibble anywhere in the feeder
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Unplug the feede
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Replug the feeder while holding down the check button
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'Run' should be displayed on the screen
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Use the plus or minus buttons to scroll through the options until you see 'CAL'
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Press the check button and Err 31 should begin flashing on the screen
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Press the check button again and calibration will start. This involves the feeder running the belt and then door several times.
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The LCD will display several numbers (these are not relevant to us for this)
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When complete the feeder should show the normal operating screen and be ready to go, just reload the food.
